Frequently asked questions

An AI face swap app for iPhone and iPad. It replaces a face in a photo or video with a face from a source image, matching lighting and skin tone so the result reads as a single photograph. On the App Store it is listed as AI Face Swap – SwapX.

Same app. "Pro" is how most people refer to it, and it is also the name of the premium tier inside the app — higher resolution output, no watermark, priority rendering. There is no separate Pro download. Full explanation.

Photo swaps, video swaps, and template scenes where you drop your face into a ready-made clip or image.

SwapX Studio. The only official website is swapxapp.com and the only official distribution channel is the Apple App Store.

No. There is no official Android build and no official APK. Files distributed as "SwapX Pro APK" or "SwapX Pro Mod APK" are not ours, are not signed by us, and should not be installed. Platform availability.

A browser version is in development and not yet released. There is no Windows or macOS desktop build today. Anything offered as "SwapX Pro for PC" is not ours.

iOS 15.0 or later, on iPhone or iPad. The download is around 118 MB.

No. Emulators such as BlueStacks and LDPlayer run Android apps, and there is no Android build of SwapX to run.

Free to download, with free credits included. Beyond those you can buy coin packs for individual swaps, or subscribe for a recurring credit allowance. Everything is purchased inside the app through Apple.

No. No signup, no email, no password. Purchases attach to your Apple ID.

Open Settings in the app and tap Restore Purchases. If that does not resolve it, email contact@swapxapp.com with your App Store receipt.

Apple manages subscriptions, not us. On your iPhone: Settings → your name → Subscriptions → SwapX → Cancel Subscription. Access continues until the current period ends.

Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com. If something went wrong on our side, email us and we will help.

No. Sites offering these are harvesting data or distributing malware. The free credits in the official app are the legitimate way to try it.

They are used only to generate your result, then removed from processing storage once the job completes. They are not used to train AI models and are not shared with advertisers. See the Privacy Policy.

No. Results are returned to you. There is no public gallery and nothing is published on your behalf.

Using one is legal. What matters is whose face you use and what you make. You need permission from the person depicted, and creating sexual content of a real person without consent is a criminal offence in the US, UK, EU, and Australia. See the Acceptable Use Policy.

Email contact@swapxapp.com with the subject Removal request. You do not need to be a SwapX user. We aim to respond within 24 hours, and the Acceptable Use page lists further resources including StopNCII.org.

Update to the latest version from the App Store first — older builds can lose access to the rendering service. If you installed it from anywhere other than the App Store, that build is not ours and we cannot support it. More on unofficial builds.

Photos usually return in seconds; video renders frame by frame so longer clips take proportionally longer. A job that never finishes normally means a connection problem, since rendering happens on our servers.

Almost always the source photo. Use a sharp, evenly lit, front-facing image with nothing covering the face, and try to match the target scene's lighting direction. Full guidance.

Flicker comes from frames being swapped independently. Clips with heavy motion blur, rapid head turns, or objects crossing the face are the hardest cases. Why video is harder.

No. Rendering happens on our servers, so an internet connection is required.